• Hills Numberplates Ltd.
  • 0121 623 8050

Customer Charter


HILLS Customer Charter ensures that our service to customers is world class, delivering innovation with pride and passion.


  • As a HILLS customer you will be treated with the utmost respect, courtesy and in a friendly and professional manner at all times. Our team will be always working hard to give you a first class service.
  • You will always know the name of the person you are dealing with and our objective is to nurture a long term business relationship with all our customers.
  • We will respond to all communications efficiently.
  • Commitments that have been made to you will always be honoured and Hills will not promise you anything we cannot fulfil.
  • We will provide contact details for all key departments in order that you are able to contact anyone in the company.
  • If you are ever dissatisfied with the service you receive, we will work hard with you to correct the situation and listen to your feedback on how we can improve.
  • We will keep you fully informed of any impending number plate legislative changes that may affect your business.
  • All our product components strictly adhere to British Standard (BSAU 145d) and to all national standards of any countries we export to.
  • We have an on going product and service improvement policy so we can always offer our customers the best possible products.

HillsTalk Newsletter

HILLSTalk Autumn 2017


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Secure Online Ordering

If you would like to securely place orders online, but have not yet been setup with an account, please speak to our customer service staff who will be able to assist you with your request, when you place your next order.

HILLS, HILTEK, HILFIX, SECUREPLATE and METATEK are registered trademarks of Hills Numberplates Limited and or its subsidiaries.  Registration number 08800141.

© 2015 Hills Numberplates Ltd.  All rights reserved.

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